Avaya National Distributor in UAE

As a main Avaya National Distributor in UAE, we have the arrangements that is ideal for your business correspondence. Avaya PBX systems and Avaya Phones provide perfect communication set up for an office.  Introducing a strong PABX framework is a standout amongst the most proficient and practical approaches to oversee business interchanges. Media transmission innovation has advanced extensively since the season of wired communication. The PABX or Private Automated Branch Exchange frameworks have turned out to be a standout amongst the best choices for organizations with regards to dealing with a wide range of business interchanges. With the corporate world staying up to date with consistently cutting edge innovation, there is dependably the requirement for good PABX framework Installers in UAE. Avaya is a world leader in office communication products.

Avaya is a leading global provider of next-generation business collaboration and communications solutions, providing unified communications, real-time video collaboration, contact center, networking and related services to companies of all sizes around the world.

Avaya helps customers bring people together with the right information at the right time in the right context, enabling business users to improve their efficiency and quickly solve critical business challenges. Because our solutions are based on open standards, our customers can decide what works best for them. Our objective is to give people the best collaboration experience, regardless of the devices, locations, or media they choose.

Avaya Supplier in UAE

The solutions and system we handle consists of the Avaya Video conferencing, Avaya IP phones and Avaya PBX’s. In a chaotic world, to have face-to-face company conferences typically cause heavy expense and waste of time. Thanks to Avaya video conferencing systems and solutions- it provides perfect option that enhances efficiency and performance within your company.

Avaya IP and conferencing phones

We can supply, install and maintain the Avaya IP500, Avaya IP Office and Avaya Communications Manager.It’s an IP Telephony with Flexible, Powerful Collaboration For Your Business .Let the powerful world-class Avaya IP Office solution produce better engagement among your employees, and stronger relationships with partners and customers.

AVAYA IP Office 500 is really a leading make of telephone in UAE also it offers quality value to several customers in the region. We offers complete support and assistance concerning the installation and maintenance of AVAYA IP Office 500 telephone systems We have extensive industry experience and thus far we hold a reputable record of providing valuable services for installation and telephone system maintenance.

Avaya IP 0ffice Preferred Edition

IP Office Preferred Edition is our most commonly requested package, adding conferencing, call routing, call recording & flexible programming. Flexible programming via a graphical user interface – makes customization call routing changes to your business easy and quick to implement. Call recording to a voicemail box – Automatic and on demand ability to record incoming or outgoing calls that you pre-set based on need for a specific frequency or that you enable instantly with the push of a button. Secure Meet Me Conferencing: Users can host their own conference calls with personal pin codes, up to 128 parties in total. Automated call routing – Multiple and multi-level as well as conditional routing to ensure that the right person gets the call.

Avaya IP 0ffice Advanced Edition

With IP Office Advanced Edition, calls received outside of business hours (and even during business hours) are completely streamlined. Allow customers to access information, check status of orders, and more using integrated voice response services. Enable customers to request information, customers (and employees) to complete surveys providing valuable insight to their experience and satisfaction without tying up your staff. Callers will be asked a customized question and given time to respond prior to the next question being asked. Responses can be audio and touch-tone. This form filler capability ensures that all required information is gathered in a logical and clear manner. Retrieval of responses is as simple as listening to a voicemail message.

With IP Office Advanced Edition you can balance work load of employees by distributing calls among staff members. Measure staff productivity of call handling and identify areas where change is needed. Customer conversations can be recorded and played back at a later time through an interface that allows you to search quickly for the desired call. Know where to provide coaching to staff members to improve customer service. IP Office Advanced Edition allows you to utilize your employee’s time and talent wisely; empowering you to personalize service to customers as they prefer.


The prime objective of designing Avaya IP Office Dubai is to meet the communications challenges in a much better way. Avaya IP Office is a complete solution in itself that can effectively understand the business needs of small and medium sized businesses. It is quite possible to scale from about 2 to about 360 extensions for suiting head offices, networked branches, standalone businesses, offices, and homes. Avaya IP Office is available in four different editions that include IP Office Basic Edition, IP Office Preferred Edition, IP Office Advanced Edition and IP Office Essential Edition.

We can maintain and install the Avaya IP telephone systems as well. The best quality about Magtel Systems is that it truly understands how important a phone system is for any company.


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